Contact us

We'd love to hear from you.

Whether you have a question about an order, want to know more about our ingredients, or just want to say hello drop us a message and we'll get back to you as soon as we can.

We're a small independent brand run from our home studio in the UK, so every message is read and replied to personally.

We aim to respond within 1–2 working days, Monday to Friday.

Get in touch: hello@soaphera.com

Order queries If you have a question about an existing order, please include your order number in your message so we can help you as quickly as possible.

Returns & exchanges Before returning anything, please get in touch first and we'll sort it out for you directly.

Wholesale & collaborations Interested in stocking SOAPHERA or working together? We'd love to explore it. Drop us an email with a bit of background about yourself or your business.